Running Your Program
10 articles
- In-Store and In-Person ActivationsCreate omnichannel customer engagement
- SegmentationAutomatically personalize your loyalty program for every customer.
- Managing TasksThe task page helps you manage ongoing tasks as part of the loyalty program
- Adding and Subtracting Points from Customers' ProfilesSurprise and delight customers or allow CX teams to manually fix customer complaints
- Posting Your ProgramMarketing your loyalty program to customers
- Training CX Teams on RediemNavigating rediem to answer customer tickets
- Refunds and Loyalty PointsThis guide explains how full refunds, partial refunds, and coupon-based purchases affect loyalty points.
- DeeplinksDeeplinks are unique URLs that direct customers to a specific action or reward within the loyalty widget or dashboard
- Channel and Tag Management
- Loyalty and Referral ReportingExport and scheduled automated reports to track program performance