Running Your Program
10 articles
- In-Store and In-Person ActivationsCreate omnichannel customer engagement
- SegmentationAutomatically personalize your loyalty program for every customer.
- Managing TasksThe Tasks page helps you manage ongoing tasks as part of the loyalty program
- Adding or Subtracting Points from Customers' ProfilesAdjusting point balance for an individual customer or for multiple customers in bulk
- Posting Your ProgramMarketing your loyalty program to customers
- Training CX Teams on RediemNavigating rediem to answer customer tickets
- Refunds and Loyalty PointsThis guide explains how full refunds, partial refunds, and coupon-based purchases affect loyalty points.
- DeeplinksDirect customers to a specific action or reward
- Channel and Tag Management
- Loyalty and Referral ReportingExport and scheduled automated reports to track program performance