Running Your Program
10 articles
- In-Store and In-Person ActivationsCreate omnichannel customer engagement
- SegmentationAutomatically personalize your loyalty program for every customer
- Managing TasksManage ongoing actions tied to reward redemptions and custom actions
- Adjusting Customers' Point BalanceAdjusting point balance for an individual customer or for multiple customers in bulk
- Posting Your ProgramPromote the loyalty program across email, SMS, and social media
- Training CX Teams on rediemNavigating rediem to answer customer tickets
- Refunds and Loyalty PointsRecalculate points automatically when orders are refunded
- DeeplinksDirect customers to a specific action or reward
- Channel and Tag ManagementOrganize and segment community content using public and hidden tags
- Loyalty and Referral ReportingExport and scheduled automated reports to track program performance