A key aspect of ensuring consistent customer engagement involves ongoing promotion across all your channels. Whether it be through email, SMS, social media, or even IRL experiences, the goal is to give your customers a unified brand experience while also encouraging continued interaction with your platform.
Send an email announcement about your program to all customers. Once you have launched, customers who sign up for the program will be added to a loyalty list using rediem's email integrations.
SMS
Announce your program over SMS to encourage customers to join your community. Link directly to your dash for easy sign up on mobile.
Social Media
Use your social media platforms to tease and announce the launch of your loyalty program.
Note: When linking to your program on Instagram stories, use ' /%23' instead of a '#' in your embed link.
Communication Strategy
Check out the rediem playbook for more tips on promoting your program.