Recharge is a recurring billing & subscriptions app for eCommerce platforms. It allows you to supercharge your subscription business and integrating your loyalty and rewards platform enables you to give back to your monthly subscribers and reduce subscriber churn.

What does Recharge do?

What you need to install the Recharge integration

How to integrate with Recharge

Check your Recharge account platform type

Setting up the Subscription rewards

How customers use their subscription rewards

⚠️ Note: rediem is not currently compatible with the Recharge Activate redirect from login page feature. Please make sure this setting is deactivated in your Recharge admin.

Recharge is one of the most used recurring billing and subscription solution services in the Shopify app store. With Recharge and rediem you can reward customers with rewards when they hit specific subscription milestones.

Step 1: Generate a Recharge API token from your Recharge account -here's how.

Step 2: On the Integrations page of your rediem, select the Recharge

Step 3: Enter your Recharge API key and click Connect.

Before moving on to the next step, you’ll need to determine if your Recharge account is on Recharge Checkout on Shopify (RCS) or Shopify Checkout Integration (SCI). Please take a look at this guide from ReCharge to find out.

📋 Note for merchants on mSCI: Once Recharge has enabled the new integration for your account, it will only start allowing customers to use their subscription coupons on their subscription purchases through Shopify checkout going forward. Any previously generated subscription coupon codes will only work in the Recharge customer portal, not in the Shopify checkout.

Once the Recharge app is integrated to your rediem account, you need to set up the subscription reward.

To add this reward to the points program, go to the Program > Points and click the Add Ways to redeem button.

Select Subscription Reward to add your subscription-specific reward:

📝 Pro Tip: Make your subscription coupon reward as exciting as the rest of your program by giving it a unique name. You can even add a custom icon to really make it stand out!

📋 Note: Even though Recharge subscriptions are processed through Recharge billing, your customers will still be able to earn points based on the points per dollar earning rules you have set up in your store.

In order to claim their Recharge subscription reward, your customers will need to be logged into their account on your store.

Once they've logged in, they can navigate to the dash and click Ways to redeem.

The Recharge subscription rewards will be listed as one of the rewards you offer in your program.