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Skio and rediem

Skio and rediem integration Skio is a subscription and recurring payments platform for Shopify brands. Integrating Skio with rediem lets you reward subscription customers with loyalty points and discounts, helping improve retention and reduce churn.

Updated over a month ago

Overview


What does Skio do?

Skio is a Shopify-native subscription solution that allows brands to offer recurring purchases, prepaid subscriptions, and flexible delivery options.

With Skio + rediem, brands can reward customers for subscription-related actions and allow loyalty rewards to be redeemed on subscription purchases.


What you need to install the Skio x rediem integration

Before integrating, make sure you have:

  • An active Skio account installed on your Shopify store

  • Subscription products set up in Skio

  • Skio enabled on Shopify checkout

  • Access to manage discounts in Shopify


How to integrate Skio with rediem

Step 1: Install Skio

Ensure the Skio app is installed and fully configured on your Shopify store, with subscription products published and live.

Step 2: Create API key in skio and configure in rediem

Go to Accounts

Select API

Create an API key and give all access

Step 3: Enable Skio in rediem

From the Integrations page in your rediem admin panel, locate Skio and enable the integration by pasting the API key from Step 2

Step 4: Embed Skio Widget

Navigate to Shopify Themes section and embed the skio widget and enable it

Step 5: Verify connection

Once enabled, rediem will automatically recognize Skio subscription purchases and allow subscription-based rewards to be configured.


Setting up Subscription Rewards

After Skio is integrated with rediem, you can create rewards specifically for subscription purchases.

To add a subscription reward:

  1. Go to Program → Points in rediem

  2. Click Add Ways to Earn

  3. Select Subscription Reward

  4. Configure the reward details such as:

    • Reward name and description

    • Reward type (percent discount, amount discount, or points)

    • Purchase type (new subscription, active subscription, or both)

    • Minimum purchase amount (optional)

    • Tier or customer eligibility (optional)

Pro Tip: Give your subscription reward a unique name and icon so customers can easily identify it as a subscription-only benefit.

Note: Subscription purchases made through Skio will still earn points based on your store’s “points per dollar” earning rules in rediem.


How customers use their Skio subscription rewards

To redeem a Skio subscription reward, customers must be logged into their store account.

  1. Customers navigate to the loyalty dashboard

  2. Click Ways to Earn

  3. Select a Subscription Reward

Using the reward

Customers can redeem Skio subscription rewards in the following ways:

  • New subscription purchases

    • Apply the generated coupon code directly during Shopify checkout for a Skio subscription

  • Existing subscriptions

    • Apply the discount to an active subscription through the Skio-managed subscription flow (where supported)

Once redeemed, the reward is marked as used in rediem and applied to the eligible subscription.


Summary

The Skio x rediem integration allows brands to seamlessly combine subscriptions and loyalty. By rewarding subscription customers with exclusive perks, you can improve engagement, increase lifetime value, and reduce subscriber churn — all without disrupting your existing checkout experience.

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