Overview
What Does Skio Do?
Skio is a subscription management platform designed for eCommerce brands, enabling merchants to offer and manage recurring orders, memberships, and subscription-based products with ease. It provides tools for customer retention, flexible billing, and seamless subscription experiences.
When integrated with rediem, Skio allows subscription events and customer data to sync into rediem. This connection helps merchants reward loyal subscribers, trigger engagement campaigns, and personalize experiences based on subscription activity.
The integration enhances customer retention by combining subscription insights with loyalty and rewards. Merchants can incentivize repeat purchases, increase lifetime value, and create a more engaging post-purchase journey.
Requirements
Before getting started, ensure you have:
An active Skio account with subscription features enabled.
Access to rediem with integration permissions.
API keys from Skio with the required permissions.
Proper configuration of subscription products in Skio.
How To Integrate Rediem With Skio
Log in to your Skio account and navigate to Settings → API.
Generate or copy your API key with the required permissions.
Log in to your rediem dashboard.
Navigate to Integrations → Select Skio.
Paste your Skio API key into the required field.
Click integrate
Skio will be successfully integrated and an entry will be displayed
Go to store’s Theme Settings → Customize → Pages
Select products page
Select the skio subscriptions and the subscription widget will be applied to the configured subscription prod
Click save
Verify the subscription is added to your products in the online store
Setting up Subscription Rewards
After Skio is integrated with rediem, you can create rewards specifically for subscription purchases.
To add a subscription reward:
Go to Program → Points in rediem
Click Add Ways to Earn
Select Subscription Reward
Configure the reward details such as:
Reward name and description
Select subscription products
Specify order cycle with the reward type
Pro Tip: Give your subscription reward a unique name and icon so customers can easily identify it as a subscription-only benefit.
Note: Subscription purchases made through Skio will still earn points based on your store’s “points per dollar” earning rules in rediem.
How customers use their Skio subscription rewards
To redeem a Skio subscription reward, customers must be logged into their store account.
Customers navigate to the loyalty dashboard
Click Ways to Earn
Select a Subscription Reward
Using the reward, Customers can redeem Skio subscription rewards in the following ways:
New subscription purchases
Apply the generated coupon code directly during Shopify checkout for a Skio subscription
Existing subscriptions
The reward will be automatically applied to an active subscription through the Skio-managed subscription flow (where supported)
Once redeemed, the reward is marked as used in rediem and applied to the eligible subscription.
How it Works
Subscription creation, renewal, or cancellation in Skio triggers events in rediem.
Customer and subscription data sync between Skio and rediem.
Customers receive subscription rewards or engagement messages based on their subscription activity.
Merchants can view and manage subscription-driven engagement within rediem.