Introduction
Stay AI is a subscription management platform designed to help eCommerce businesses build and optimize subscription-based offerings. Integrating Stay AI with rediem can enhance your loyalty and rewards program to incentivize subscribers and reduce subscriber churn.
Overview
What does Stay AI do?
Stay AI offers a powerful subscription management platform that helps eCommerce brands manage recurring revenue, personalize subscription options, and enhance customer retention. With the Stay AI and rediem integration, you can reward customers for reaching subscription milestones or offer discounts on subscription products as part of your loyalty program.
Requirements for integrating Stay AI with rediem
To set up the integration, ensure you have the following:
A valid Stay AI API key with the following permissions:
Read Orders
Read Selling Plan Groups
Read Subscriptions
Update Subscriptions
Read Webhooks
Update Webhooks
Subscription products are already configured in your Stay AI account.
rediem account with loyalty functionality enabled.
How to integrate Stay AI with rediem
Step 1: Generate a Stay AI API token
Log in to your Stay AI account and generate an API token. Ensure the token has the appropriate permissions for the integration to work smoothly. Refer to the Stay AI documentation for detailed steps on generating API Keys.
Navigate to Settings - API Keys
Step 2: Connect Stay AI to rediem
Navigate to the Integrations page in your rediem dashboard.
Select Stay AI from the list of available integrations.
Enter your Stay AI API key in the provided field and click Validate.
Checking Your Stay AI Subscription Settings
Before setting up rewards, confirm that your Stay AI subscription products are properly configured. This includes:
Ensuring subscription products are active.
Verifying pricing tiers and billing intervals.
Confirming discount eligibility for subscription products.
📋 Note: Stay AI’s integration supports both one-time and recurring discounts for subscription products. Ensure the applicable discount type is set up correctly in your Stay AI admin.
Setting up Subscription Rewards
Once the integration is complete, you can set up subscription rewards in rediem to enhance your loyalty program.
Steps to Create Subscription Rewards:
Go to Program > Points in your rediem dashboard.
Click the Add Ways to Redeem button.
Select Subscription Reward from the options.
Configure the reward details:
Reward Name: Give the reward a unique and exciting name.
Reward Icon: Add a custom icon to make the reward visually appealing.
Reward Value: Define the points or discount associated with the reward.
Save your changes.
📝 Pro Tip: Personalize your subscription rewards by offering different incentives for various subscription plans or durations.
How Customers Redeem Subscription Rewards
Customers can redeem their subscription rewards by following these steps:
Log in to their account on your store.
Navigate to the Loyalty Dashboard and select Redeem.
Choose the Stay AI subscription reward from the list.
Complete the purchase or subscription
📋 Note: Subscription rewards can only be used for products configured as subscriptions in Stay AI.
By integrating Stay AI with rediem, you can create a seamless and rewarding subscription experience for your customers, driving loyalty and boosting recurring revenue.