Overview
Each overview is a deep dive and can be filtered to include specific customer tags and date ranges. Unlike the Performance Overview, which shows the high level KPIs from the inception of the program. Control the date range by clicking the calendar.
Total Loyalty Members
Total number of members who signed up for loyalty program.
Participation Rate
The participation rate is the total loyalty members divided by the total customers.
Redeeming Members
Total number of members who redeemed their points from the loyalty program.
Redemptions per Member
The average number of redemptions per loyalty member.
Added revenue Per Customer
The average amount members spend more than non-members.
